Vice President of Hotel Management Job Description

The following is sample job description for a Vice President of Hotel Management to reference when building your resume. Assess the qualifications and requirements listed to get an understanding of what you need to include on your resume for what employers expect in this field.

SUMMARY:

The Vice President of Hotel Management is responsible for overseeing all aspects of the hotel’s operations. They are in charge of managing a staff that encompasses nearly every aspect of the hotel’s operations. This includes accounting, human resources, public relations, marketing and sales, as well as all line departments (food & beverage/beverage, housekeeping/laundry and guest services). The Vice President is also responsible for ensuring that the hotel operates within industry standards.

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FUNCTIONAL DUTIES:

• Develop and implement hotel marketing strategies that generate revenue and profit.
• Manage all aspects of business operations, including finance, human resources, sales and marketing, and information technology.
• Oversee the daily operations of the hotel (e.g., front desk check-in/check out procedures).
• Ensure that all employees are trained in their required job duties to ensure customer service satisfaction.
• Maintaining inventory levels, ensuring that everything is in working order, and making any necessary repairs.
• Making sure that all departments are running smoothly, and resolving any issues as they arise.
• Managing staff within each department: hiring, firing, disciplining or rewarding employees based on performance.
• Ensuring that each department is meeting its goals and producing results according to a set schedule.

REQUIREMENTS:

• Bachelor’s degree in hotel or hospitality management.
• Minimum 10 years of experience in hotel management.
• Excellent communication and interpersonal skills.
• Ability to work with a team to achieve goals.
• Ability to work independently, prioritize tasks, and meet deadlines.
• Ability to manage time, resources and staff effectively.
• Excellent customer service skills.

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