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Personal Shopper Job Description

This is an example of a Personal Shopper job description for a reference when building your resume. Analyze the qualifications and requirements listed to get an understanding of what you need to include on your resume for what employers would look for in this field.

SUMMARY:

A Personal Shopper is a specialized retail professional who provides personalized shopping assistance to individual clients. This role involves understanding the preferences, tastes, and style of clients and helping them find the perfect items to meet their specific needs and requirements. Personal Shoppers typically work in retail stores, boutiques, or department stores, and they play a crucial role in delivering exceptional customer service and building lasting relationships with clients.

Additional strategies for this can be found here.

FUNCTIONAL DUTIES:

  • Client Consultation:
    • Conduct one-on-one consultations with clients to understand their personal style, preferences, and shopping objectives.
  • Product Recommendations:
    • Provide personalized product recommendations based on the client’s lifestyle, occasion, and budget.
  • Trend Awareness:
    • Stay up-to-date with the latest fashion trends, styles, and industry developments to offer informed fashion advice.
  • Wardrobe Building:
    • Assist clients in building a versatile and stylish wardrobe by selecting essential pieces that suit their individual tastes.
  • Shopping Assistance:
    • Accompany clients during their shopping trips and offer guidance on garment fitting, color coordination, and accessorizing.
  • Styling Services:
    • Offer styling services for special events, occasions, or photo shoots, ensuring the client looks and feels their best.
  • Personal Shopping Sessions:
    • Arrange and conduct personalized shopping sessions, both in-store and online, to cater to the client’s preferences.
  • Gift Shopping:
    • Help clients find thoughtful and appropriate gifts for special occasions, such as birthdays, anniversaries, or holidays.
  • Customer Relationships:
    • Build strong, long-lasting relationships with clients to foster loyalty and repeat business.
  • Record Keeping:
    • Maintain records of client preferences, purchase history, and sizing information for future reference.
  • Follow-Up:
    • Follow up with clients after shopping sessions to ensure their satisfaction and address any post-purchase concerns.

REQUIREMENTS:

  • Education and Experience:
    • A high school diploma or equivalent is typically required. Formal education in fashion, styling, or a related field is advantageous.
    • Previous experience in retail, fashion, or personal shopping is often preferred.
  • Fashion Knowledge:
    • Strong knowledge of fashion trends, designers, and garment styles to provide relevant and accurate advice.
  • Customer Service:
    • Excellent customer service skills with a focus on providing personalized and attentive service to clients.
  • Communication Skills:
    • Effective communication and interpersonal skills to build rapport with clients and understand their needs.
  • Creativity:
    • Creative flair and an eye for aesthetics to create stylish and unique outfits.
  • Time Management:
    • Efficient time management skills to schedule appointments and manage multiple clients effectively.
  • Adaptability:
    • Flexibility to adapt to different client preferences and style requirements.
  • Ethics and Confidentiality:
    • Ability to maintain strict confidentiality and adhere to ethical standards in handling client information.

Personal Shoppers play a significant role in making the shopping experience enjoyable and convenient for clients by offering personalized advice and expert guidance. Their fashion expertise, attention to detail, and exceptional customer service contribute to the success of retail businesses and the satisfaction of individual clients.

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