Operations Supervisor Job Description

This is an example of an Operations Supervisor job description for a reference when building your resume. Analyze the qualifications and requirements listed to get an understanding of what you need to include on your resume for what employers would look for in this field.

SUMMARY:

As an Operations Supervisor, you will be responsible for overseeing and coordinating the daily operational activities within a specific department or area. Your role is to ensure efficient operations, maintain quality standards, and support the team in achieving performance targets. You will provide supervision, guidance, and support to the operational staff, fostering a productive and collaborative work environment.

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FUNCTIONAL DUTIES:

• Team Supervision: Supervise and lead a team of operational staff. Assign tasks, monitor progress, and provide guidance and support to ensure work is completed accurately and efficiently.
• Workflow Coordination: Coordinate and prioritize daily operational activities to ensure smooth workflow and adherence to deadlines. Allocate resources effectively and adjust schedules as needed to meet changing demands.
• Performance Monitoring: Monitor individual and team performance against established goals, targets, and quality standards. Provide feedback, coaching, and training to improve performance and ensure continuous development.
• Process Compliance: Ensure adherence to operational processes, policies, and procedures. Identify any deviations or non-compliance and take appropriate corrective actions. Foster a culture of process excellence and continuous improvement.
• Problem Resolution: Identify operational issues, bottlenecks, and challenges. Collaborate with team members, other departments, and stakeholders to develop solutions and implement process improvements to enhance efficiency and effectiveness.
• Training and Development: Identify training needs for the operational staff. Coordinate and deliver training programs to enhance skills, knowledge, and performance. Foster a learning environment that promotes professional growth and development.
• Quality Assurance: Monitor and maintain quality standards for operational outputs. Conduct regular quality checks, audits, or inspections to ensure accuracy, completeness, and adherence to established guidelines.
• Communication and Collaboration: Foster effective communication and collaboration with team members, other departments, and stakeholders. Ensure timely and accurate information flow to support operational efficiency and alignment.
• Safety and Compliance: Promote and maintain a safe working environment. Ensure compliance with health and safety regulations, company policies, and industry standards.
• Reporting and Documentation: Prepare reports, maintain records, and document operational activities, performance metrics, and incidents. Provide timely and accurate reports to management as required.

REQUIREMENTS:

This job description provides a general overview of the responsibilities and qualifications typically associated with the role of an Operations Supervisor. Actual job descriptions may vary depending on the organization’s industry, size, and specific requirements.

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