Messaging Terms of Service

Program Name

ClearPoint Human Capital Optimization (ClearPointHCO)

For the purposes of these Terms of Service, the Program Name refers to ClearPointHCO, the legal business entity operating this SMS messaging program.

How You Opt In

You may opt in to receive SMS messages from ClearPointHCO by:
• Submitting a website form and checking the SMS consent box
• Requesting information or support via text message
• Providing explicit consent during a phone conversation where SMS follow-up is requested and documented

Program Description

By opting in to receive text messages from ClearPointHCO, you may receive SMS messages related to your interaction with our services, including but not limited to:

Appointment confirmations and reminders
Service updates and onboarding communications
Career coaching and account-related notifications
Customer support responses
Important service-related announcements

Message frequency varies based on your engagement with our services.

Opt-Out Instructions

You may opt out at any time by replying STOP. You may request help by replying HELP.

Upon sending “STOP,” you will receive a confirmation message, and you will no longer receive SMS messages from us.

Rejoining Instructions

If you have opted out and wish to rejoin the messaging program, you may opt in again through our website, forms, or other authorized enrollment methods. Once re-enrolled, SMS communications will resume.

Help Instructions

If you experience issues with the messaging program, text “HELP” for assistance or contact us directly at:

Email: [email protected]
Toll-Free Number: 800-596-8961

Carrier Liability Disclaimer

Carriers are not liable for delayed or undelivered messages.

Message & Data Rates

Message and data rates may apply for messages sent to you from us and to us from you.
Message frequency varies. For questions about your text plan or data plan, please contact your wireless provider.

Messaging services are available to U.S. mobile numbers only.

Privacy Policy

Your privacy is important to us. Please review our Privacy Policy for details on how we collect, use, and protect your information:

👉 https://www.clearpointhco.com/privacy-policy/

Industry Standards & Compliance

ClearPointHCO’s messaging program complies with applicable industry standards, including CTIA guidelines, carrier requirements, and all applicable U.S. laws governing commercial messaging.

Data Use and Sharing

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data is not sold, rented, or shared. Information collected for SMS communication is used solely to deliver and support messaging services related to your inquiry, account, or services.

Legal Compliance Notice

By opting in to receive SMS messages from ClearPointHCO, you acknowledge that messages may be sent using automated technology. Consent to receive text messages is not a condition of purchase. ClearPointHCO reserves the right to suspend or terminate messaging services if misuse or non-compliant activity is detected.

Contact Information

If you have questions about these Messaging Terms of Service or our SMS practices, please contact:

ClearPointHCO
Email: [email protected]
Website: https://www.clearpointhco.com