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Hospitality Compliance Specialist Job Description

Review this Hospitality Compliance Specialist job description for a reference when building your resume. Review the qualifications and requirements listed to get an understanding of what you need to include on your resume for what employers would look for in this field.

SUMMARY:

A Hospitality Compliance Specialist is responsible for ensuring that a hospitality establishment, such as a hotel or restaurant, complies with all relevant laws, regulations, and industry standards. They play a crucial role in maintaining the highest levels of safety, security, and quality in the hospitality sector.

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FUNCTIONAL DUTIES:

  1. Regulatory Compliance:
    • Stay informed about all relevant federal, state, and local laws and regulations related to the hospitality industry.
    • Ensure that the establishment complies with licensing, health, safety, labor, and environmental regulations.
  2. Policy Development:
    • Develop and maintain comprehensive policies and procedures to ensure compliance with legal and industry requirements.
    • Implement and communicate these policies to staff members.
  3. Training and Education:
    • Provide training and education to staff members on compliance issues, safety protocols, and legal requirements.
    • Monitor and track staff training to ensure compliance.
  4. Inspections and Audits:
    • Conduct regular inspections and audits to assess compliance with safety, hygiene, and operational standards.
    • Document findings and work with relevant departments to address any non-compliance issues.
  5. Documentation and Record Keeping:
    • Maintain accurate records and documentation related to compliance, inspections, and audits.
    • Ensure that all records are readily available for internal and external audits.
  6. Emergency Preparedness:
    • Develop and oversee emergency response plans, including fire safety, evacuation, and crisis management protocols.
    • Ensure staff members are trained in emergency procedures.
  7. Vendor and Supplier Compliance:
    • Verify that vendors and suppliers comply with relevant regulations, quality standards, and contractual obligations.
    • Review supplier agreements for compliance-related clauses.
  8. Data Protection and Privacy:
    • Ensure that the establishment complies with data protection and privacy laws, including guest information security.
    • Implement data protection measures and respond to data breaches appropriately.
  9. Sustainability and Environmental Compliance:
    • Monitor and promote sustainability practices, including energy efficiency and waste reduction.
    • Ensure compliance with environmental regulations and industry sustainability standards.
  10. Reporting and Communication:
    • Prepare compliance reports and communicate with management, regulatory authorities, and external auditors.
    • Collaborate with other departments to address compliance issues and implement corrective actions.

REQUIREMENTS:

  • Bachelor’s degree in hospitality management, business, law, or a related field (preferred).
  • Proven experience in compliance, risk management, or a similar role in the hospitality sector.
  • Strong knowledge of hospitality regulations, industry standards, and best practices.
  • Excellent communication and education/training skills.
  • Analytical and problem-solving abilities to assess compliance and identify issues.
  • Proficiency in record-keeping and document management.
  • Attention to detail and organizational skills.
  • Ability to adapt to changing regulations and industry standards.
  • Flexibility to work irregular hours based on compliance needs.
  • Understanding of data protection, safety, and environmental regulations is beneficial.

Note: The specific responsibilities and qualifications for Hospitality Compliance Specialists can vary depending on the size and type of hospitality establishment and the specific regulatory requirements.

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