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field service technician

Field Service Technician – Telecommunications Job Description

Review this Field Service Technician – Telecommunications job description for a reference when building your resume. Review the qualifications and requirements listed to get an understanding of what you need to include on your resume for what employers would look for in this field.


A Field Service Technician specializing in Telecommunications is a hands-on professional responsible for the installation, maintenance, and repair of telecommunications equipment in the field. Working on-site at various locations, Field Service Technicians ensure the proper functioning and reliability of telecommunication systems.

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  1. Installation and Deployment:
    • Install and deploy telecommunications equipment, including antennas, routers, switches, and related hardware.
    • Ensure proper configuration and integration with existing systems.
  2. Maintenance and Repairs:
    • Conduct routine maintenance to prevent equipment malfunctions and ensure optimal performance.
    • Diagnose and repair faults or issues with telecom systems and components.
  3. Site Surveys:
    • Conduct site surveys to assess the feasibility of installing new telecom equipment.
    • Identify potential challenges and recommend solutions.
  4. Quality Assurance:
    • Perform quality assurance checks on installed equipment to ensure compliance with specifications and industry standards.
    • Conduct testing and troubleshooting to verify functionality.
  5. Documentation:
    • Maintain accurate and up-to-date documentation of field activities, including installation records, maintenance logs, and repair reports.
    • Provide detailed reports on work performed.
  6. Customer Interaction:
    • Interact with customers to understand their telecom needs and address service requests.
    • Provide technical support and guidance to end-users.
  7. Health and Safety Compliance:
    • Adhere to health and safety protocols and regulations during fieldwork.
    • Ensure the use of proper personal protective equipment (PPE).
  8. Equipment Inventory:
    • Manage and track inventory of telecommunications equipment and tools.
    • Report on equipment status and recommend replacements or upgrades.
  9. Collaboration with Technical Teams:
    • Collaborate with network engineers, telecommunication analysts, and other technical teams.
    • Provide input on field-related challenges and contribute to problem-solving.
  10. Continuous Learning:
    • Stay updated on new telecom technologies and industry best practices.
    • Participate in training programs to enhance technical skills.


  • High school diploma or equivalent; technical certifications or associate degree is a plus.
  • Proven experience as a Field Service Technician in the telecommunications field.
  • Knowledge of telecommunications systems, equipment, and installation techniques.
  • Proficiency in using tools and test equipment for telecom installations and repairs.
  • Strong troubleshooting and problem-solving skills.
  • Excellent communication and customer service skills.
  • Ability to work independently and in a team.
  • Valid driver’s license and willingness to travel to various locations.
  • Commitment to safety practices and protocols.

Note: Field Service Technician – Telecommunications job descriptions may vary based on the specific requirements of the industry or organization.

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